Who would ever think that there is such a thing as active listening? People can indeed hear each other, but experts describe it as passive listening. Active listening is much more. Today, life coach Marc Accetta will share his knowledge about active listening, where one can convey some form of empathy toward others.
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source: liveboldandbloom.com |
Repeating
Repeating words or phrases from the other person every now and then shows empathy to their situation. This allows the other to speak up further, safely knowing that someone recognizes what they are going through. Each word repeated by the listener acts as a signal or a stepping stone for the other to open up anything bottled-up inside, explains Marc Accetta.
Reflecting
Taking a step further, an active listener offers their insight into the other person’s predicament. Start by asking questions like “So, you want to avoid the narcissistic manager, but you have a son to support?” or “Could you be more specific about that scenario?” This helps to clarify things about the speaker’s situation. This will also guide us on the proper response in every turn of the conversation.
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source: toolshero.com |
There are two possible ways to respond as an active or emphatic listener, notes Marc Accetta. Words like “That must have been a difficult marriage” or “I’m sorry that you had to be with such an uncaring husband” are verbal ways to make the other feel that their concerns are worthwhile. On the other hand, non-verbal responses like nodding our heads, direct eye contact, and keeping quiet can be effective tools to convey our undivided attention.
Life coach Marc Accetta connects to his audience using a unique approach in capturing their attention and help them overcome personal challenges. Backed with talent in communicating, as well as personal experiences, Mr. Accetta has inspired people of all ages and from all walks of life. Visit this page for similar articles.
